We are aware of the electricity outages as highlighted in the tables below. We are working on restoring the electricity. These area outages have already been referenced. Please check the tables below. Should you be impacted by the area outage, you may use the allocated referenced number for tracking your fault. Please refrain from logging multiple faults. Logging multiple faults for the same electricity outage/property or area does not accelerate the restoration process. It places an additional burden on the control room staff that are evaluating and allocating faults to the fault teams.

Where an area outage is already logged, we encourage customers to share the allocated reference number amongst other affected customers and neighbours, via their community communication groups.

To avoid duplicate fault reporting, please check the tables below prior to reporting your area outage   Log your fault

Medium voltage area outages: fault finding & diagnosis

Our fault teams are actively working to identify and diagnose the nature of these faults. Response time is generally between 1 to 8 hours.

Fault number Area Depot

Medium voltage area outages: repairs escalated to the depot

These repairs involve complex processes. While we aim for 24 hours, restoration may take 36-48 hours based on complexity.

Fault number Area Depot Restored Date Restored Time % Restored Primary Fault Secondary Fault