We are aware of the electricity outages as highlighted in the tables below. We are working on restoring the electricity. These area outages have already been referenced. Please check the tables below. Should you be impacted by the area outage, you may use the allocated referenced number for tracking your fault. Please refrain from logging multiple faults. Logging multiple faults for the same electricity outage/property or area does not accelerate the restoration process. It places an additional burden on the control room staff that are evaluating and allocating faults to the fault teams.
Where an area outage is already logged, we encourage customers to share the allocated reference number amongst other affected customers and neighbours, via their community communication groups.
To avoid duplicate fault reporting, please check the tables below prior to reporting your area outage
Log your fault
High Voltage Outage Information
Reference: 000008408111
Start date: 2026/10/25
Start time: 07:00
The Energy Management Directorate is aware of the LARGE-SCALE POWER OUTAGE affecting the following substation(s)
Westmead
The following suburbs may be affected
CAVERSHAM GLEN, MAHOGANY RIDGE, MOTALA HEIGHTS, PINETOWN NORTH, WESTMEAD
Teams are dispatched to investigate. Please allow the teams to analyse and provide feedback within the next 3 hours.
Updated: 2026/10/25 07:06
Fault Cause: PLANNED OUTAGE TO PERMANENTLY REPAIR 11KV SWITCHBOARD.
Estimated restoration time: 19H00
Medium voltage area outages: fault finding & diagnosis
Our fault teams are actively working to identify and diagnose the nature of these faults. Response time is generally between 1 to 8 hours.
| Fault number | Area | Depot |
|---|
Medium voltage area outages: repairs escalated to the depot
These repairs involve complex processes. While we aim for 24 hours, restoration may take 36-48 hours based on complexity.
| Fault number | Area | Depot | Restored Date | Restored Time | % Restored | Primary Fault | Secondary Fault |
|---|